Order submission: After selecting the product, the user needs to submit the order and confirm the payment. Once the order is submitted, it is deemed that the user agrees to purchase the selected product and accepts the relevant price and terms.
Order processing: We will process the order submitted by the user as soon as possible and notify the user of the order status by email or SMS after the order is processed.
Transportation method: We provide a variety of transportation methods, including express delivery, ordinary mail, etc. The specific transportation method and cost will be displayed on the order settlement page.
Transportation time: The transportation time varies depending on factors such as region, goods characteristics and transportation method. We will try to arrange shipment in the shortest time after the order is completed and provide corresponding logistics tracking information.
Transportation risk: Once the goods are delivered to the logistics company, the risk during transportation will be transferred to the buyer. If the transportation is delayed or damaged due to force majeure or other unforeseen circumstances, we will assist the user in handling related matters.
Receipt confirmation: After the user receives the goods, please confirm the receipt in time and check whether the goods are intact. If the goods are found to be damaged or missing, please contact us within 24 hours after signing for it.
Refusal of Goods: If the user refuses to accept the goods for personal reasons, we have the right to charge the corresponding refusal fee and reserve the right to refuse the goods.
